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General
Students do not need prior decorating experience to attend these classes. Our curriculum is designed to teach you the fundamental techniques and skills needed to succeed in the kitchen. You’ll learn to decorate everything from start to finish, and you’ll get to take home your complete finished products.
Payment
Classes must be paid in full upon registration. Credit card payments can be made via our website.
Cancellation Policy
NY Cake Academy classes are not eligible for refunds, however classes are transferable. Students may reschedule their class to an alternative date or time up to 7 days prior to the class date for in-person classes, or 14-days prior for live virtual classes. Students may also choose to give their place in class to another student. Please let us know in advance so we can request the appropriate paperwork. In this case, class time may not be split up between multiple students. The same student will be enrolled in all days of a multi-session class. All deposits & fees are forfeited for no shows. We do not provide make-up classes.
NY Cake Academy reserves the right to cancel a class due to low enrollment up to 48 hours before the class date. We reserve the right to change class schedules. If for any reason NY Cake Academy should cancel a class, a full refund will be offered to the student. However, NY Cake Academy does not accept responsibility for any other expenses incurred such as hotel or airline cancellation penalties.
Toolkits
In-person students are required to purchase the Cake Decorating Fundamentals Toolkit, plus the corresponding Buttercream, Royal Icing, or Fondant toolkit supplement prior to the start of their first class. This one-time purchase of the Cake Decorating Fundamentals toolkit will allow students to study in any of the 15 total classes accompanied by the purchase of the specific supplement for Buttercream, Royal Icing, or Fondant Essentials to be used in their respective 5 classes. While it is not required for live virtual students, we highly recommend students studying at home purchase the toolkit to create a consistent learning experience.
Photography
We encourage students to take pictures during class and to share on social media tagging @nycakeacademy using #nycakecertified. However, we do not allow video or voice recording. We also ask that you refrain from sharing class materials or step-by-step pictures. Please silence cell phones while in class and excuse yourself to the store area if you need to make or take a call. NY Cake Academy employees may photograph the class for future promotions, or for use on our social media channels. Please let us know if you would prefer not to be photographed.
Live Virtual Classes
At-Home Preparation
Students must prepare in advance of their live virtual class by having all ingredients, tools and equipment in place PRIOR to the start of class. We recommend that students measure out all items in advance as the pace of class will move quickly. For decorating classes, students also need pre-baked cakes and/or cupcakes in advance of their class which can be purchased from NY Cake Cafe or made on their own. Students will receive an email two weeks prior to the start of their live virtual class with the link to join, handbook, recipes, tool/equipment list and ingredient shopping list. For this reason, tuition is non-refundable after this point.
Tardiness Policy
These comprehensive classes are taught within a rigorous 4-hour timeline. Classes will begin on time—please be sure to allow enough time to log on and prepare prior to the start of the class. We will not permit late entry to tardy students that miss 25% of any class. Classes occasionally run over time—please let the instructor know if you need to sign off early or immediately at the end of class so they can plan for it.
In-Person Classes
Orientation
For in-person classes, each student will be asked to attend a 15 minute orientation with their instructor PRIOR to the start of their first class. This orientation will help students become acquainted with the kitchen and review safety & sanitation protocols to provide a comfortable learning experience. Instructors will be holding the same lecture just before the start of each class (if class is at 5pm, orientation begins at 4:45pm). After completing your orientation, you will be ready to take future Cake Decorating Fundamentals classes without the need to participate in an orientation again.
Tardiness Policy
These comprehensive classes are taught within a rigorous 4-hour timeline. Classes will begin on time—please be sure to allow enough time to arrive and prepare prior to the start of the class. We will not permit late entry to tardy students that miss 25% of any class. Classes occasionally run over time—please let the instructor know if you need to leave early or immediately at the end of class so they can plan for it.
Attire Policy
This is a commercial facility. We kindly ask that you follow our Health and Safety Certification standards required by law. Students attending in-person classes will need to:
Wear closed toe shoes (flip-flops and other sandals are not permitted)
Wear NY cake apron (included in toolkit)
Tie back long hair
Ensure that no bare skin is exposed below the waist (no shorts, skirts, or going sockless)
In addition, students studying in-person need to follow all COVID safety precautions including:
Must wear a face mask at all times within the NY Cake Store and in the Academy kitchen.
Maintain social distance from anyone not within your household. For this reason, in-person classes are limited to a max of 10 students. Students will have their own table & workstation to safely maintain 6-feet of distance from other attendees.
If you feel sick, stay home!
Wash hands with soap & water thoroughly and frequently.
NY Cake Academy reserves the right to change these policies without notice. By registering for a class you agree to these Class Policies and Regulations.
